Did you accidentally connect ExactMetrics to the wrong Google Analytics profile?
Follow this guide to learn how to choose the right profile.
Step 1: Verify Your Google Analytics UA Code
An easy way to verify if you have the correct site profile is by looking for the UA tracking code (format: UA-000000-01) in Google Analytics and comparing it to what’s been installed in your WordPress site.
To do this, go to analytics.google.com and choose the correct account, property and view within the account picker:
Next, click in the Admin page:
Within the property column (middle column), click on Tracking Info » Tracking Code:
In this view, you can clearly view your Tracking ID:
Step 2: Compare Your Tracking ID to Your Site’s Source Code
Use this Tracking ID and see if it appears in your site’s source code. For step by step instructions, see here: how to check your site for your Google Analytics tracking code.
Step 3: If IDs Are Different, Reset Your Connection
If you’ve confirmed that the wrong tracking code is installed in your WordPress site, you will need to reconnect.
Reconnecting and choosing the correct site profile means you will install the correct Tracking ID.
While logged into your WordPress site, go to ExactMetrics » Settings and click the Reconnect ExactMetrics link.
- Follow the instructions as you go through the setup wizard again.
- Choose the Google account or email that contains the correct Google Analytics profile for the site.
- If you don’t locate the profile, you might need to try selecting your other emails.
- Take care to choose the correct site profile or web property if you have multiple properties within the account.
You did it! You learned how to verify if you have the correct site profile connected to your website.